Canopy by Hilton Cannes

Location was 5 stars! Hotel room 5 stars but staff were snooty & unfriendly especially at Rooftop Restaurant where we had an excellent breakfast. Most importantly, the Housecleaner named PATRICIA, was very rude to us & told us to get out of our room 446 on Sept. 30, 2025 at around 11am so she could clean! We were in shock to hear this as we prefer to stay in our room when cleaners come in for security reasons. Not only did she scream at my partner & I when we were outside the room, she threw our toiletries from the sink top onto the floor! And kicked the waste bin inside the bathroom! She was crazy & livid that we didn’t leave the room so she could clean!! Being so upset & shocked to see this cleaner’s horrendous behavior, we went to see the Guest relations manager Camilla, who didn’t do anything for us until we had a Armenia another manager come to our room so we could discuss our issues with this cleaner PATRICIA. All she did was make the room again with the Housekeeping Mgr & offer us some water. We were hoping for more such as some financial compensation for the trauma we had to endure. Would you be able to do something for us in terms of financial compensation plz? We will also contact Hilton top management as well to file a complaint as this was UNACCEPTABLE!!! Sorry I should have put this in the next section but got carried away so consider this part to be in the “didn’t like” section as well plz. Other than that, we loved the Hilton & will be staying at the other locations as well as we travel often.

The staff was very helpful and polite . They happily gave me my room early without any fuss or persuasion. The rooftop is just amazing with probably one of the best views in Cannes. The cafe is very good with great non fussy food and coffees and drinks .

The location of the hotel is fantastic, the rooftop bar restaurant and the staff were great! The spa is great (if you make a booking) and the internal team were extremely helpful.

Great location near Harbour . Modern tidy room and good staff . Breakfast was excellent with amazing Mediterranean view .

Everything was good- the room, the big and comfortable bad, the breakfast (more vegetables would be better), the location, the receptionists. A great stay!